At LJD Sports, customer satisfaction is important to us. While we strive to deliver top-quality cricket bats and accessories, we understand that issues can occasionally arise. This policy outlines the conditions under which returns and refunds are accepted.
1. Return Eligibility
We offer returns and refunds only within 7 days of delivery, subject to the following conditions:
The product must be unused, in its original condition, and in the original packaging.
A return request must be made within 7 days of receiving the product.
The return will only be processed after the item is received and verified by our team.
2. Return Process
To initiate a return, please follow these steps:
Contact Us at:
📧 Email: ljdsports2021@gmail.com
📞 Phone: +91-7409072042
Provide the following details:
Order number
Reason for return
Photos of the product (if applicable)
Our support team will guide you through the return shipping process. You will be responsible for return shipping costs unless the product is damaged or incorrect.
3. Product Inspection & Verification
Once we receive the returned product, our team will inspect it for any signs of use, damage, or tampering.
Returns will be approved only if the product passes inspection.
If the return is approved, a full refund will be issued to your original payment method.
4. Refund Timeline
Refunds are processed within 5–7 business days after the returned item has been verified.
Depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.
5. Non-Returnable Items
We do not accept returns or offer refunds for:
Products returned after 7 days of delivery
Items that are used, damaged, or altered
Custom-made or personalized items (unless defective)
6. Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 7 days of delivery. We may request photos or videos of the issue. If the item qualifies, we will offer a replacement or full refund, including any return shipping charges.
7. Contact Information
For return and refund-related queries, please reach out to us:
